Go Away, Julian Assange, The Joke’s Over

Some time ago, I posted this, speculating that Mr Assange of Likiweaks ‘fame’ might, were he not extra careful, slip on some stairs in a police station and, proceeding in a downwardly direction, meet his Maker coming the other way. At the time, it seemed that there were enough people (mostly Mercan) in a righteous tizzy about his latest juvenile swing at authority to render Mr Assange’s demise in suspicious circumstances something of a real possibility.

Now, of course, the world has moved on. No-one gives a flying monkey’s proclivity what Leakiwiks is doing, and even less so when it comes to the Assangester. The latest bit of ‘freedom’ information, if I’m not much mistaken, was the bank records of the rich and the famous, showing that they’re not paying tax. No shit, Sherlock, you don’t say. And, again if I’m not much mistaken, these banker-busting revelations weren’t even published – probably because the rich and the famous are also highly secretive, and like all highly-secretive people (I presume, not really knowing, because it’s all highly secret) have really dangerous lawyers on speed-dial.

Then there was all this nonsense about a cyber war. Which, not unlike the Y2K bug, failed to materialise.

So, here we have the Assangemeister and Lekawiiks, choking for lack of the oxygen of publicity. The only thing that seems reasonably certain, as far as they’re concerned, is that Jules will be taken to Sweden and be tried for sexual assault. Hardly high-profile and not terribly freedom-fightery.

So what’s he doing? Demanding assurances that if he is taken to Sweden, he won’t be taken to the States and killed. Here’s a news piece.

Talk about trying to string it out – this smacks of real desperation. Julian – if you’re listening, or if anyone can get a message to you – no-one is going to kill you. No-one cares anymore. Wikileaks – just soooo 2010.

Please, please, please – do the decent thing and bugger off.  There’s a good chap.

Of Shoes and Ships and Sealing-Wax

The last few days, dearest blog snorkellers mine, have been ridden with issues of communication. So, in a quite surprising (and possibly unexpected) return to form, this is a post mostly about communication.

Where to start then? I think with the Evening Standard and an absolute triumph of the communicator’s art. As we all know by now, Great Britain is shagged, thanks to the workings of the overpaid bankers and the bogeyman of double-dip has been stalking us all for some time. And now, it appears, the bogeyman is looking in through the country’s kitchen window. Yes, in the last reported quarter, the economy declined by 0.5%.

The government claims that it’s down to the weather – the snow stopped people buying, leading inevitably to a fall in retail sales. Others claim that the economy was failing way before that. Be that as it may, our Chancellor – the wholly unprepossessing George Osborne – took the opportunity to put his view on the weather being to blame through the pages of the Evening Standard. What his comms advisors had neglected to consider was the possibility of the Standard’s business editor putting the opposing viewpoint, on the same day, in the same pages. And, let’s face it, if you’re a consumer of media, who do you believe? The politician, or the ‘independent’ journalist? Exactly.

But, lest those of you of a left-leaning tendency be feeling all a tad smug right now, I’d draw your attention to a piece in the same issue of the Standard, carrying the byline of one Mrs Yvette Balls. She seems like a nice lady, but whether I was was just tired, or whether it was simply impenetrable nonsense, I couldn’t really tell what she was trying to say. Again, where were her advisors – can no-one in the government’s comms office write in simple terms for simple people (like me)?

Our politicians, and the raft of issues they currently face, need good comms counsellors. I would suggest, however, that choosing the ex-editor of the News of the World doesn’t necessarily fall into the category of selecting a good comms counsellor. Yes, I know Tony Blair did it (hired a tabloid journalist), but I’d venture the opinion that Alistair Campbell – love him or loathe him – was one of a kind and extremely good at what he did.

From experience, I’ve found that ex-journalists tend to think like journalists, whereas professional communicators think completely differently. If I can simplify and generalise – the former are all about the story first and the consequences later, the latter about having an eye on the consequences first and therefore playing it safe. I don’t think either is right, but for our political parties, right now – I’d take the communicator every time.

So farewell then, Andy Coulson, who, in his own words, became the story. Which segues nicely into two other names who became stories, rather than just commenting on them, and suffered a similar fate – yes – please welcome Richard Keys and Andy Gray, ex-footballing pundits of this parish. These guys are, to my mind, boorish and objectionable, sexist and of limited intellect. Their comments about the lady linesperson and about Karen Brady (vice-chairperson, West ‘am) were puerile and offensive. 

So what? They were comments made between themselves, off the air. They weren’t in any way illegal, defamatory or of a nature that might incite racial or religious hatred. They were simply the sort of comments that one would expect of footballing buffoons. I long since decided that I did not want to be a part of the horrific culture that surrounds the game, and made a conscious decision not to watch it, or anything to do with it. Thus, had it not been for the media-instigated witch-hunt that surrounded these poor cretins’ cheap jibes, I – and millions of others – simply would not be aware of them. Time was when one could switch off and enjoy some privacy – now we must learn to deal with a society where we are always on parade – where the rules of good, sensible communication are never relaxed.

Here’s some sense.

Two further communications things, then, audience mine.  The King’s Speech is a film of some renown, having been showered with Oscar nominations. It is, you could say, about communication – which is why I feel justified in including it here. I have one thing, really, to impart and that is – avoid it like the plague for it is f-f-f-f-f-f-f…..f-f-f-f-f-f-f-f-f……..bloody dreadful. Even my wife said it needed a few more explosions. Presumably the Queen Mother going off like a tank after three bottles of gin. Anyway, rubbish – do leave it alone, there’s a dear bunch of blog trotters.

Finally – a little bit of social, because I know how much you like a bit of social. It appears that Facebook has now accorded itself the power to decide what your name is and who, therefore, you are. In the UK, a young lady has been bumped off Facebook because she is called Kate Middleton. Having the same name as the cheery slapper that’s about to become Queen-in-Waiting (ah – my Andy Gray moment) is apparently an irresistible open invitation for the other Kate (the one who’s not marrying the chinless, inbred throne-heirerer) to cause trouble. Thus, that monarchist of renown, Zuckerberg, has decided to ban her. Good for him. He is, however, (that’s Zuckerberg), apparently, quite happy that the other Kate’s boyfriend, one Jonathan Ross, is no threat whatever.

Oh – and TV presenter Dermot O’Leary was bumped off of Facebook because – as far as I could see – he probably wasn’t himself at all, but some sad impostor pretending to be him.

I’ll leave you to read into this what you will and draw your own disturbing conclusions.

God Loves Facebook – Could He Be Fallible?

Following my post of yesterday, in which – in the desultory and louche fashion that is my wont and has become such a firm favourite with discerning blog snorkellers worldwide (hey – forget worldwide – GLOBALLY) – I examined the Busy Bees of the Divine’s decision to invest some $450m in the Book of the Face, I have some across simply acres of opinion that – to a greater or lesser extent – agrees with my conclusions.

Now, to say this is unusual would be a masterpiece of understatement, but that notwithstanding, it should also be genuinely concerning for those who are investing their hard-won marketing budgets in ever-more-complex Facebook campaigns. It should also be concerning for large companies whose digital media function is becoming ever-more powerful and starting to grasp at the reins of the whole shooting match.

You see, when even Goldman Sachs Capital Partners (the company’s private equity fund) turns down the opportunity to invest in Facebook – and does so (in part) due the lingering burning sensation that remains from the serious injury it received when the dotcom bubble burst – you have to question the longevity of Mr Zuckerberg’s monster.

And when Facebook falls – and it may already be on shaky ground, given there have been no membership number updates since July (is it possible, whisper it, that people are beginning to sign off?) – what will be left of the social media phenomenon that was going to change the way we communicate? Whither the social media gurus then? Whither the value? Eh?

Anyway – don’t take my word for it – read all about it here. (Thank you, Fortune magazine.)

God Loves Facebook

Proof, if any were needed, that the world is no longer a suitable place for right-thinking people like you and me, blog snorkellers mine, in light of the fact that it has gone completely and utterly hatstand.

Here’s some numbers for you. $500m. $50bn. $2m minimum. Can you tell what it is yet? How about $850m and $10m (or less)?

Well, the first set of figures is what the workers of God (the lovely people at Goldman Sachs) have invested in Facebook (in conjunction with some Russian oligarch), the apparent valuation this puts on Facebook’s business and the amount of liquid lolly you would have to ante up to participate in God’s social media investment vehicle. The second set of figures is what the founder of Bebo sold his company for in 2008, and the amount of money that was paid for it by a venture capitalist in June last year.

Now Bebo, according to Google Trends (March 2010), had around 1.5m unique visitors. Facebook, according to the same Google Trends in the same period, had roughly 210m. At which point, if Bebo is to be valued at $10m (or less), then Facebook would have been worth a maximum $1.5bn. And now it’s worth $50bn.

Absolutely amazing growth. If only one could invest in it. But – hold on – now you can! And all thanks to those super and – by common acknowledgement of the very clever people on Wall Street – very clever people at Goldman Sachs. Fact is, of course, through the miracle of trading stuff of which I wot not, that one has been able to trade in social media ‘shares’ for some time – an option that will no longer be available to one if one throws one’s lot in with God. Along with the option of pulling one’s money out if it all goes tits up before 2013.

So, what is wrong with this picture, people? OK, I know you’re all embarrassed to put your hand up in front of so many people, so I’ll tell you. 

  • Facebook is not worth $50bn. It isn’t. End of. ( In the same way that tulip bulbs were never worth 50 gold coins, Skype and Friends Reunited were never worth billions and millions respectively and a one-bedroom flat overlooking Dublin’s M50 was never worth half a million euro)
  • Goldman Sachs are obviously angling for the right to handle the flotation of Facebook and the fees that would accrue from said flotation
  • The Busy Bees of God have shaped an investment vehicle that may well carry a bunch of high net worth individuals to their doom. As it crashes on the rocks of fiscal prudence, they will look to God’s Worker who should be in the driving seat. He (or indeed she) will probably, and conveniently, be somewhere else
  • Fabrice Tourre, Abacus 2007-AC1. ‘Nuff said

I think it is highly likely that Les Travailleurs de Dieu will get this one away. I think it is highly likely that many many investors will put their money into the phenomenon that is social. I think it highly likely that this headlong rush to make money out of the shiny thing will contage (hey, looky here! I made up a new word) and social media that exist on the very boundaries of understanding will become enormously valuable and a new generation of uber-geeks will become – if they sell at the right time – hideously wealthy. I think it highly likely that, despute the recent opportunity to learn from our mistakes, another bubble will expand and burst, leaving far more losers than winners. God – through his Workers – will be, most likely, a winner.

As someone who has some knowledge of these things said to me: “if they float, short them. Short the shit out of them.” Sounds sensible to me.

Anyway – as evidence that you can always find someone to support any argument – here’s a piece that’s probably more rational than my post. Enjoy!

Social Media In The Workplace – Medieval Thinking

Morning snorkellers.

Yesterday, you may recall, I stuck up a much-viewed and widely-discussed (I am almost certain that it probably was) post – Social Media In The Workplace – The Debate Rageth On – in which I set out my (by now pretty ragged from overuse) stall of arguments as to why allowing employees access to social media during working hours is not, on the whole, a Good Thing.

This was in response to a post on stopblocking.org (do the clickety-doo here) which – unfortunately – I found (and still find) a little too glib and easy for my taste. Anyway, long story short – as I guess was to be expected – the author of the post (one Shel Holtz) has reacted in kind (see, here!) in which he has, quite kindly, actually, put me straight on a number of my points. Again, right-thinking blog snorkellers mine, you may wish to don the mental equivalent of a welding mask before viewing his (lengthy) sounding off, but it does highlight at least one thing. You’re social, or you’re not. The whole debate over its usefulness has become so widespread and heated that there is no choice but to choose sides. Choose wisely, young padawan.

Anyway, Shel also had a bit of a twat about my post. He described it as thinking from the medieval era. Which, in turn, got me thinking. Would it not be fair to say that today’s many-too-many of social media strategists and specialists and gurus and advisers are, in reality, little different from the mendicant monks that would trudge the filthy by-ways and low roads of the 16th century, looking for the gullible and lazy, to whom to sell their fake and worthless relics? ‘Look here, lumpen peasant with your interesting diseases, shiny thing make it all better.’ ‘Be certain of your passage to heaven with this splinter from the one, true media – sorry – cross!’

Wasn’t that time one of mountebanks and charlatans, dissimulation and deceit? Rather than being medieval myself, I rather think I’m trying to prevent those who wish to get all medieval on our asses.

Social Media In The Workplace – The Debate Rageth On

It’s been a long time, gentle readers, since I came across something that deserves an award for its icky, sticky, company hippy nature, its inherent stupidity and intellectual laziness and its truly horrible smug and self-satisfied tone. But today is the day – it chills my very soul to introduce this, the Stop Blocking website and it disheartens me even further to link to this, a piece entitled ‘Demolishing Barclays Communications’ Blocking Argument Point-by-Point’.

Now, for this post to make sense to you, you’re going to have to do the clickety-dickety and read the article. You may wish to have a bucket and a towel handy while you do so and also to warn anyone in the immediate vicinity that your anguished howling is nothing to be alarmed about. Unless it goes on for longer than – say – thirty minutes, in which case it may be the onset of PTSD.

In brief, this is a continuation of the battle between two diametrically opposed viewpoints – that employees in the workplace should have no access to social networks during work hours whatsoever (which I do not believe to be a workable solution to the insidious eville of social) and that employees should be free to do what they want, when they want, simply girdled with a loose set of suggestions and guidelines. Which, as a solution to the problem of social media in a corporate context (and it is a problem, mark my words) is also a nasty pile of cattle droppings. In a nutshell, it’s the Corporate Nazi vs Company Hippy debate, which I have posted about before.

Thing is, the Company Hippy arguments for social media, used here, are the same ones that have been trotted out since social media began. And they didn’t make sense then, and they don’t make sense now. On top of that, here they are dusted with the icing of  ‘research’ and ‘example’ – and we all know how easy it is to find support for an argument. Any argument. (Don’t make me give you specifics.)

Here’s just a few idiocies:

  • Apparently, all workers, regardless of status or paygrade, put in extra hours and therefore compensate for any time that they may waste using social networks. Of course they do. In the same way that they all love the company that they work for, its senior management and its brands
  • Productivity suffers if employees can’t connect to social networks at work (thanks, University of Melbourne!). Apparently use of social media ‘resets an employee’s concentration’. How DID we manage to concentrate before?
  • Because the US Department of Defense has opened its networks to social media, does not mean that LargeCorp Industries LLC (in the business of profit, not homeland security) should – it’s not a question of risk from cyber-attack, it’s a question of perceived need and value. (In any case, I would ask whether the ‘private in the field in Afghanistan’ is free to change his status willy-nilly (‘Safe behind a wall’ to ‘In a ditch with blast concussion’) or to share any sort of geographic or temporal information)
  • Company ‘confidentiality can be violated anywhere, even an elevator’. True – but your average elevator holds 12 people and Facebook holds a potentially eavesdropping audience of 450 million. Go figure
  • ‘Many employees carry smartphones – or they can (access social media) from home after work’ – again, true. But what they do on their own time is their own business – unless it contravenes company policy on how they may represent themselves as employees, or the laws of the land – in which case they get fired. In the workplace – well, the clue is in the name – ‘work’place. Not ‘fun’place or ‘do-your-own-thing’place
  • ‘If normal use of bandwidth (this refers to employee use of social media) is slowing (your) network to a crawl, get more bandwidth.’ Just go to your finance guys and ask them to approve an increase in your budget, to purchase bandwidth to allow your employees to update their Facebook statii. That’s bound to work. Job done

All of this is hopelessly Utopian – the ideals of an imaginary world where everyone is nice, contented, loyal and trustworthy. Well, here’s the wake-up call. They’re not, and you need to bear that in mind when thinking about social media use in the workplace.

The solution, however (and it’s the one point on which I vaguely coincide with Stop Blocking) is not to shut down employee access to the internet. You see, it’s the internet that is (or can be) a useful corporate tool, it’s the internet which – as much as I still think this is a sucky argument – ‘resets concentration’ – not social media. Social media is wasteful and vainglorious. The internet is (partly) full of useful information, commentary and viewpoint.  Social media is full of weak-minded individuals who honestly believe that what they do and think is of interest to others (see Twitter).

How can you do it? Some companies have a couple of open-access machines in their public areas, for employees to use when they’re on breaks and time spent on these machines is (obviously) monitored by other employees – much like smokers on smoking breaks, internet users will be kept honest by their peers. Other companies make internet access a privilege, granted to those who’ve achieved – promotion, sales targets, whatever – although this is obviously a little elitist. Others allow internet access, but block social media sites – possibly the best of the options.

What is essential, however, is a good, solid, draconian Use of Social Media Policy and an internal communication plan to make sure that no-one can claim ignorance of it. Needless to say, this Policy should outline clearly how an employee may represent the company or brand online and in social media – what is acceptable and what is not – and, most importantly, make it clear that it applies 24 hours a day, seven days a week.

Enforce it rigorously, because there’s nothing like a public hanging to make people understand that you are – and it is – serious.

Problem Solving

Hey snorkellers – just something to brighten the day.

Is it just me or is this just soooooooooo resonant?

Blogger, blogger, blogger…..

‘Despite the fact blogs (sic) no longer have a lot of social media sex appeal’ – no, not my words, but the first line of this tremendously fine post about blogging in a corporate context.

Yes, you should be blogging, for all the reasons set out here. No, I am not going to paraphrase it for you, you lazy bunch of blog snorkelling butterflies, do the hot clickety and read it for yourself.

All I would add is that to be truly effective, you’ve got to get the tone of voice right and be consistent. This means that you cannot let anyone in your organisation blog on your behalf without due process, monitoring, control and boiling in oil of transgressors. Sorry, but that’s the way it is if you are to avoid the one-way street to the village of Serious Cock-Up on Thames.

I am sure, as promised in the post, the next blog (post) (which will ‘address some of the key ingredients for a successful company blog’ ) will cover all this obvious stuff.

So, Did You Bury The Bad News?

Ah well, so I don’t seem completely curmudgeonly, and before I go any further, congratulations from all here at The Wordmonger (that’ll be me then, and the tumbleweed, and the wind, moaning softly through the broken shutters) to Kate and William. Who knew? (And, for the record, I’m with Mrs Middleton on toilet and pardon. ‘Excuse me, I must rush off to the lavatory’? Puh-lease.)

Anyway, blog snorkellers mine, it was (and still is, get in quickly) a good day to bury some bad news. I look forward to the City pages of the Evening Standard this evening. However, if you’re Ireland, I think it may not be a good enough day to bury the sizeable tranche of horrid tidings concerning your wrecked economy and starving population. Clearly, I don’t actually know that they’re starving, but it seems a fair assumption, based on the reportage to date. (I’m going to Ireland for Christmas – do hope it’s picked up by then.)

So, and back to the wholly unlikely and unexpected Royal union – did anyone else clock the similarity between that famous piccy of a young Diana in a (wholly appropriately enough) diaphanous skirt, and a young Catherine Middleton in her undies and a diaphanous dress? (Only there’s something of the grubby about Kate – in a good way, obviously.) If one were cynical enough, and of a conspiracy theory bent, one might almost say it is too serendipitous. Non? Or is just me?

I’m losing track. I don’t often (ever, actually) post links to social media, but I found this on Twitter this morning and it resonated. Enjoy!

So Many Pitfalls, So Little Time…

And, as I’m not exactly overburdened with spare time myself right this instant, I’ll get straight to the point, dearest blog snorkellers.

Regular snorkellers of this blog will know where I stand. (What’s that? ‘Just to the right of Genghis Khan’? See me afterwards, Blog Snorkeller Minor.) Social media, while not exactly evil (in themselves), are much overrated and are certainly no great shakes in the big MacDonald’s Happy Meal that is marketing and communications. But they are potentially dangerous – which is why I have always advocated tight controls on, and careful monitoring of, their use in a corporate context. There is, sweet reader, massive potential for you and your brand to be sitting, waiting, at home for Mr Fuckup to call.

My other pet bugbear (I breed domesticated bugbears – small, furry, friendly and – if you keep them well fed – they won’t eat your children) is the lack of real talent in PR. Enthusiasm maybe, talent, not so much. And the appalling lack of basic skills. This has always been the case mind, but, for god’s sake, if you can’t write, what are you doing here?

So imagine my delight when I come across this.

Oh yes, people, a blog on behalf of a big PR agency. And they’ve let some hapless staffer loose ‘as part of the foodie contingent of the H&K blogging bunch’. And she can’t write – “Although the initial instinct is that there can be nothing less festive than a pot noodle, it begs to differ that the mere intrigue of such a flavour will generate sales on its own.”

So – it’s a twofer! I’ve got a PR person who – while undoubtedly enthusiastic – is in need of some training, and I’ve found it through the medium of social! (Well, a blog is social media, isn’t it?)  

Serious questions, mind. Who’s moderating the H&K blog, why didn’t they spot this and why doesn’t the company have a more stringent policy in place? Far, far worse – this is a global communications company. They’re supposed to be good at this shit. Much reputational damage on the wold, I’d say.

(I really do hope I’ve haven’t left any typos in this. Now really would not be the time.)